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Bear Soft Absorbing Towel

18 reviews
100% of buyers enjoyed this product! 299 orders
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  • Item Type: Bath & Shower Products
  • Material: Plush
  • Size: 30 x 30 cm
  • Features: Baby Care, Bath Accessories, Absorbing Towel, Plush Towel

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Lady & Baby Planet (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://ladynbabyplanet.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

18 reviews
100% of buyers enjoyed this product!
5 stars
(18)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
7 May 2019 23:46

Lovely and so good quality, thank’s a lot!

verifed buyer
23 Apr 2019 13:33

Llegó bien

verifed buyer
17 Apr 2019 01:15

Love it ! Arrived very fast , in two weeks. Thank you!

verifed buyer
15 Apr 2019 05:21

Ok

verifed buyer
31 Mar 2019 07:06

very nice!

verifed buyer
29 Mar 2019 00:09

Bears are very good, soft, there is no smell. I am happy with the order. delivery fast (in togliatti came for a week) track tracked and came notifications about delivery to the post office.

verifed buyer
22 Mar 2019 06:30

Perfect thank you :)

verifed buyer
12 Mar 2019 05:42

Excellent!

verifed buyer
9 Mar 2019 07:45

Great!

verifed buyer
6 Mar 2019 08:35

It’s very cute and soft.

verifed buyer
28 Feb 2019 12:55

Very soft and cosy

verifed buyer
27 Feb 2019 07:04

Very cute excellent packed, only if it releases fibers not fit for a baby to suck, and it's a pity my baby is fascinated

verifed buyer
29 Jan 2019 07:21

Gorgeous doudou and plaid style Fabric

verifed buyer
25 Jan 2019 01:32

Very bun product!

verifed buyer
18 Jan 2019 10:27

Very nice and good quality.

verifed buyer
17 Jan 2019 23:57

Everything is fine

verifed buyer
15 Jan 2019 01:50

Veľmi pekné, jemné, super materiál

verifed buyer
14 Jan 2019 10:09

very soft well made and cute but color is off-white or cream you can say not pure white

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